DeepSeek AI App Limits User Sign-Ups Amid Malicious Attacks

DeepSeek's AI Assistant Faces Registration Limitations

After achieving remarkable success and reaching the pinnacle of Apple’s App Store in the US, DeepSeek's AI Assistant is currently facing challenges with new user registrations. This has become a pressing issue as the company has announced temporary restrictions on sign-ups due to reports of significant malicious attacks targeting their services.

Current Sign-Up Situation

DeepSeek has clarified that existing users can log in as normal, thanking them for their understanding and support during this tumultuous period. The company has provided updates on their incident report page, indicating that new registrations are "temporarily limited" in response to these attacks. Additionally, a banner on their web sign-up page hints at busy registration, encouraging prospective users to try again later.

Performance Issues and Resolution

Earlier today, users experienced outages and performance hitches preventing both sign-ins and new account creations. Fortunately, DeepSeek has now marked this incident as resolved, yet they have not divulged any specific details regarding the attacks affecting their chatbot application.

Reason for Restrictions

Initially, there were indications that the limitations stemmed from a surge in new users flocking to the app, which is touted as a competitor to western services like OpenAI's ChatGPT and Anthropic's Claude. Despite the chaos, DeepSeek has pivoted its registration process, with updates initially specifying that only registrations with mainland China mobile numbers would be supported to maintain service quality. This specific requirement has, however, been removed. Reports suggest that users can still create accounts using sign-in options such as Google and Apple ID, alongside email registrations still available on their web platform.

Conclusion

DeepSeek's challenges are a reflection of the growing interest in AI-assisted services in the market. As the situation unfolds, existing users continue to access their accounts without interruption, while prospective users may have to exercise patience. It's evident that the demand for AI chat solutions is robust, with DeepSeek caught in the crossfire of both success and adversity.

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